Herdade Jóia do Sul
2. Registration Process , Pricing and Product Purchase
2.1 To make purchases through this site , you must register in advance and make your login.
2.2 The Products displayed on site that the Customer intends to purchase , should be entered in the " shopping cart" through the use of Option " Buy " . You can get detailed information about the products displayed by clicking on the name , picture or "Details" button to access the detailed images of the same specifications and other information.
2.3 Prices established , unless otherwise stated , are valid only for purchase through this site and for the day they are announced , remaining in effect for the Customer who orders that date , even if given at a later date.
2.4 Prices are set in Euros and, unless misspelling , publication or stock shortages , include VAT and any other taxes/fees due, transportation costs are separate.
2.5 After placing in the "shopping cart " all products that the customer wishes to purchase , you can proceed and complete the purchase by following the instructions that are being given to its payment.
2.6 All products presented on the site are subject to availability of stock of the Herdade Jóia do Sul, at the time it is collected in storage . Having missing items , the Jóia do Sul will contact the customer by email or telephone within a maximum of two (2 ) days from the date of purchase , so as to inform the Customer of the new delivery according to the availability of supplies and replacement or opt for a similar item ( quality and price ) . In case of non-agreement with the client of the new delivery date or the proposed replacement , the Jóia do Sul will refund the price between 48 to 72 hours.
3. Deliveries and Shipping
3.1 The shipping and delivery of products will take place only after confirmation by Jóia do Sul that Customer has made and received the payment .
3.2 Deliveries are made to the address indicated by the Customer, in days , in the period from 09.00 until 19.00.
3.3 Unless disruptions of stock and after confirmation of payment , the products will be delivered to the address indicated by the Customer within:
- 24 ( twenty four) hours in Portugal;
- 03 ( three) five (05 ) days to the archipelagos of the Azores and Madeira;
- 24 ( twenty four) to 72 ( seventy two) hours , if the order is intended to Spain;
- 03 ( three) five (05 ) days if the order is intended to France;
- 04 ( four) to six (06 ) days if the order is intended to following countries : Austria , Belgium, Denmark, Holland , England, Italy , Luxembourg.
3.4 Delivery times specified in paragraph 3.3 of this Section may not be met in the event of any force majeure.
3.5 If the Customer does not receive the order within the Joia do Sul expected conduct a thorough investigation in order to ascertain the cause of non-delivery of the order shall be executed.
3.6 All purchases made on the site have shipping fees which will be calculated based on the number of goods , weight, volume or total price of the purchase made and shown at the end of the purchase process , and automatically added to the final price of the "shopping cart".
3.7 Deliveries are evidenced by the signature of the customer or the recipient of the Products, the Guide Receiving Merchandise . If the customer refuses to sign the Receipt of Merchandise Guide , the Jóia do Sul reserves the right not to deliver the goods contracted.
3.8 he Products are properly prepared and packed in storage , but detecting whether any evidence of violation of the packages that contain the Products , the Customer must immediately contact the carrier and the Jóia do Sul, exposing the situation.
3.9 The products are delivered in Place of Delivery indicated, transferring title to the Goods to the Customer with the full payment of the price thereof. The risk of loss or damage to the Products passes to the Customer with the delivery.
3.10 The Joia do Sul shall not be liable in any way by the Customer if he fails to receive the survey or refuse the order he intended
4. Money supply
4.1 The Customer may pay for your purchase by Bank Transfer , Credit Card or by Paypal , all payment methods which guarantee maximum security.
5.1 The Jóia do Sul ensures conformity of marketed products , in terms of quality and specifications themselves , under the Act of Portuguese Law.
5.2 In case of future complaints or reports of defective under warranty , the Customer may be required information on Lots purchased and sent to the Joia do Sul copy of the sales receipt.
5.3 The Joia do Sul is not responsible for any situation or any damage resulting from improper use , inadequate or excessive , the products marketed by itself.
6. Resolution of Purchase
6.1 If the Customer is not satisfied , may he within fourteen (14 ) days of delivery of the Products , solve contract freely firmed with the Jóia do Sul, since to do so proceed to the full return of the Products purchased on the conditions as they were on delivery without opening the package or braking the seal or damaging labels and packaging , along with proof of purchase.
6.2 To this end , the Customer must contact the Jóia do Sul to agree the process and the date of return of the Products, Products are replaced by other substitutes or issuing a credit note or refund in cash.
7.1 Personal Information Collected
7.1.1 The Jóia do Sul is fully committed to protecting the privacy of the users of your website to only collect such personal information voluntarily provided to it and only using it for the purposes set out in this document
7.1.2 2 The Jóia do Sul will not collect personal information that can identify or that relates to your personal information without your express consent. Thus , will be collected by Joia do Sul , on a nonexclusive basis , the following data:
- Full name , address , email address , phone number , date of birth;
- Civil Identification Number ( if applicable ) , Tax Identification Number , Bank Identification Number , Data Credit Card and other bank details.
7.1.3 When entering the site of the Joia do Sul , and endorse any of the features therein , there may be the possibility of collecting some kind of personal data is not included in the list above , to allow the Joia do Sul to provide the most authoritative and comprehensive support to its users.
7.1.4 When you visit the site Herdade Joia do Sul , there will still be collected non-personal data and not individual users, which are recorded only to ensure good management and ease of access to and use of the site . This information is collected for the simple interaction between your internet browser and the site of the Joia do Sul which will be collected on a nonexclusive basis , the following information:
- address internet protocol through which users have access to the site;
- Address online that led directly to the site of the Joia do Sul;
- Most visited pages of the site the Joia do Sul;
- type of browser used by the user;
- type operating system.
7.2 Safety and Use of Personal Data
7.2.1 The Joia do Sul undertakes to ensure complete confidentiality and not to disclose the personal data of users accessing your site , such recourse to the highest safety standards recommended . The Joia do Sul does not sell , or otherwise cede to any third party personal data which are in its possession, except where required to by law , court order or administrative regulation.
7.2.2 The Joia do Sul also undertakes to ensure that the personal data of its customers are safe , only being accessed by skilled workers . To prevent unauthorized access or disclosure , the Joia do Sul took place appropriate physical , electronic and managerial aimed at keeping customer information totally secure.
7.2.3 The Joia do Sul uses the personal data collected in a careful and conscientious way . The collection, processing and use of personal data is carried out solely in accordance with current legislation and best practices adopted by the industry.
7.3 Retention of Personal Information
7.3.1 The Joia do Sul is legally required to keep certain records for a period of at least 1 ( year) years after the date of collection . These records include personal data such as name, contact details, among others . After the expiry of the period referred to, the Joia do Sul undertakes to promote the immediate elimination of the personal data in its possession.
7.3.2 The customer can access at any time and free of charge , to personal data by requesting its consultation , correction or deletion, as well as all the information that the Joia do Sul holds on this case . Any contact should be made via the following email address: firstname.lastname@example.org
The Joia do Sul can periodically put information in the users' computer , in order to identify and optimize the use of the site by users .
These information are called cookies , which are characterized by being small data files that are downloaded by the site user's computer , with the aim to facilitate navigation, easier access and loading the same whenever the user to visit . The installation of cookies on computed user to detect patterns of use of the site and thus improve user interaction with it.
You can set most browsers to notify you about the installation of cookies and to block their entry into the system . However , the refusal of cookies on the site you are visiting can result in the inability to access certain areas or features of the site , as well as prevent receiving personalized information.
8. Other Conditions
8.1 Each registered customer will choose a combination of " user name - email address - password " single transferable and should be kept secret. The site itself will provide a safe solution if the client does not remember their username or password.
8.2 All data and site content , including distinctive commercial signs , are the exclusive property of the Joia do Sul or third parties and as such protected by law, and forbidden any unauthorized reproduction.
8.3 The Joia do Sul assumes no responsibility for any errors in the content of the website and the information provided , some of the images may be indicative and not exactly match the product in question . The Joia do Sul shall make all reasonable efforts to ensure the accuracy of the Site and reserves the right to freely change the content at any time and without notice.
8.4 Any person or entity that has a website and wants to put to use a link directly to this site , must ask permission at Joia do Sul and is expressly forbidden to use any link to this site and resubmitting using framing techniques or in- line linking, the Joia do Sul may at any time require the immediate removal of any link , even if authorized.
9 Law and Jurisdiction
10 Questions and Suggestions
10.1 The Joia do Sul is committed to providing the best service possible to their customers . If you have any questions or have any suggestions, do not hesitate to contact us at the following email address : email@example.com
Albufeira , 07 November 2013